Pet Insurance
Pet-loving employees can fetch the best health coverage for their pets with My Pet Protection Choice℠, available only through workplace benefit programs. Nationwide offers two ready-made employee plans, plus the ability to customize a coverage plan for individual pets and their specific care needs.
Pet protection when it matters most
Nationwide’s pet insurance plans cover:
- Accidents and injuries
- Common illnesses
- Serious illnesses
- Chronic illnesses
- Hereditary conditions
- Testing and diagnostics
- Procedures
- Holistic and alternative care
- And more!
Coverage includes emergency care and specialists. No networks, no pre-approval, no problem.
Easy to use, easy to understand
Using a Nationwide pet insurance plan is easy:
- Visit any vet, anywhere
- Submit a claim from any device
- Get reimbursed for eligible expenses once the deductible is met
What’s the difference between accident, illness and wellness coverage?
- Accident coverage: Support for unexpected injuries
- Illness coverage: Support for when pets get sick
- Wellness coverage: Support for proactive care
Did you know? Nationwide is the industry’s first provider of coverage for birds and exotic pets.
Nationwide pet insurance FAQ:
Do members need to re-enroll for this benefit every year?
No. Once enrolled, policies renew automatically each year during the renewal period, which starts 60 days before the current 12-month term expires. The expiration date can be found in the policy packet mailed to members at each new term. Members are welcome to make changes to coverage during the policy renewal period. All changes are subject to underwriting approval.
What happens to pet insurance policies when employees leave the company?
Employees will be given the option to retain their pet insurance coverage. We’ll reach out to their former employer to ask for updated billing and policy information in order to keep the coverage active.
Will pre-existing conditions be covered?
Unfortunately, no. Like most pet insurers, we don’t cover pre-existing conditions on any of our plans.
Can members use any veterinarian?
Absolutely! Members are free to visit any licensed veterinarian in the world—even specialists and emergency providers.
Does Nationwide offer coverage for pets other than dogs and cats?
Yes! Coverage for birds, rabbits, reptiles and other exotic pets is available at Nationwide by simply calling 877-738-7874.
How are claims filed?
It’s easy. Members simply pay the invoice at the veterinarian, then submit a claim for reimbursement via mail, email or online.
Mail: Nationwide Claims Dept., P.O. Box 183143 Columbus, Ohio 43218-3143.
Email: submitmyclaim@petinsurance.com
Online: Submit claims at my.petinsurance.com.
Please allow 48 hours from the time a claim is submitted for it to appear online.
Nationwide My Pet Protection Choice Summary:
How is My Pet Protection Choice different from My Pet Protection®?
Available only through workplace benefit programs, My Pet Protection Choice offers additional flexibility for pet families, with customizable coverage, deductible and reimbursement levels. Nationwide offers two ready-made employee plans, plus the ability to customize a coverage plan for individual pets and their specific care needs.
| Accident | Illness | Wellness |
| Broken bones | Ear infections | Annual Exam |
| Poisonings | Vomiting | Vaccinations |
| Sprains | Hip dysplasia | Fecal test |
| Lacerations | Heart disease | Deworming |
| Hit by car | Cancer | Microchip |
| Ingested item | Diabetes | Flea control |
| And more | And more | And more |
| Condition | Veterinary Bill | Plan Reimburses |
| Poisoning | $1,035 | $828 |
| Cancer | $2,266 | $1,813 |
| Flea control | $171 | $100 |
What is the difference between accident, illness and wellness coverage?
Accident coverage: Support for unexpected injuries such as broken bones, animal attacks, getting hit by a car, poisoning, heatstroke and more.
Illness coverage: Support for when pets get sick such as diabetes, vomiting, cancer and more.
Wellness coverage: Support for proactive care such as vaccinations, microchipping, preventives for fleas and heartworms and more.
Can existing My Pet Protection members switch to My Pet Protection Choice?
Members can make changes to their coverage during the policy renewal period. All changes are subject to underwriting approval. Please note that all My Pet Protection policies will be automatically transitioned to equivalent My Pet Protection Choice policies beginning in 2025.
Is wellness coverage available as a standalone product?
No, Nationwide does not offer standalone wellness coverage. Members can enroll in a new My Pet Protection Choice accident + wellness plan or change to this plan during the renewal period. Any changes to a policy are subject to underwriting approval.
How to apply for a pet insurance policy
Signing up for Nationwide pet insurance is easy with these options:
Visit: t-mobileaddedbenefits.com
Call: (855) 845-0543
During enrollment, we may need the following information: Name, Address, Home or primary telephone number, E-mail address, Name and age of the pet(s), Pet’s species (canine, feline, etc.), Payment information/plan*
*Applications approved between the 1st and the 15th of the month become effective on the 1st of the following month. Applications approved from the 16th through the end of the month become effective on the 1st of not the following month, but the month thereafter. Example: May 1 approval = June 1 effective date. May 16 approval = July 1 effective date